What we do


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Victims of Racial or Ethnic Discrimination Support Service[editar]

The FSG is the responsible for the coordination of the Victims of Racial or Ethnic Discrimination Support Service which is formed by eight entities: the Spanish Catholic Migration Commission (ACCEM), the Spanish Refugee Aid Commission (CEAR), the Spanish Red Cross, the Cepaim Fundation, MCI, the Peace Movement (MPDL) and the Red Acoge. This is a free state  service of the Council for the Elimination of Racial or Ethnic Discrimination attached to the Ministry of Health, Social and Equality Services.

This is a free, public, state service provided by the Council for the Elimination of Racial or Ethnic Discrimination, which is part of the General Directorate for Equal Treatment and Ethnic-Racial Diversity of the Ministry of Equality.

These social entities offer 20 official offices and 112 access points for attention to potential victims of discrimination, in addition to free telephone assistance (900 203041)  the citizen service  is integrated into the same website http://asistenciavictimasdiscriminacion.org/en/ 

In 2021, the nine entities that make up the Assistance and Counselling Service for Victims of Racial or Ethnic Discrimination dealt with 860 cases of discrimination. Of these, 482 were incidents against Roma people, affecting 505 victims. All these people have received support, advice and guidance on how to react to situations of discrimination and how to exercise their rights.   

In addition, in December FSG signed an agreement with the Department of Equality and Inclusive Policies of the Government of the Valencian Community to provide a new information, initial advice and guidance service for victims of discriminatory situations and hate crimes on any of the grounds protected by law, thanks to which we have a team of 8 professionals dedicated to providing this initial specialised care.