Further information on FSG transparency [editar]

The FSG’s activity is mainly focused on three areas of intervention: employment, education and social intervention, working both from the perspective of direct services to users, as well as social and political advocacy in all that concerns Roma.

Of all the FSG's social activity, we highlight, in terms of the volume of resources mobilised and the impact on the Roma community, that derived from participation in both the Operational Programme for Social Inclusion and Social Economy and the Operational Programme for Youth Employment in the 2014-2020 period, co-financed by the European Social Fund.

Therefore, the programmes co-financed by the European Social Fund are subject to a systematic process of verification of the eligibility and implementation of expenditure (each certification of expenditure is verified, as established in art.125 of the Regulation by the European Social Fund Managing Authority in Spain (UAFSE), of the Ministry of Employment and Social Security) 1303/2013. Annually, the Spanish Comptroller General of the State (IGAE) establishes a control plan for operations financed by the ESF and issues its report to the European Commission.

Programmes financed by the Income Tax - Ministry of Health, Consumer affairs and Social Welfare - are also subject to State intervention control. In general, all public funding received by the FSG is subject to the interventions of the different granting administrations (local, regional, national or European). 

The FSG has a computerised implementation monitoring tool ("Portal de Programas") that records the interventions carried out with all the beneficiaries of our programmes. This allows us to guarantee the reliability of the data we provide on activity and results. It also has an IT tool for project management and budget control of the different lines of funding ("GESTION 2.0") to ensure effective and efficient management of public and private funds allocated to the financing of FSG activities. Likewise, it has an analytical accounting system by project, which allows for the allocation of costs to a specific project in a separate and easily identifiable way, managed through Navision, which enables it to know the exact cost of each of the projects it develops.

It should also be noted that in 2015 the FSG participated in a management audit by the European Court of Auditors on programmes aimed at the Roma population in Spain, carried out with the aim of measuring the impact of our programmes financed by European funds.

Since 2014, the FSG has been one of the entities registered on the public website of the EU Transparency Register, a register set up for organisations representing specific interests at EU level, with a commitment to continuously update the information. In addition, the Code of Conduct has been signed, setting out the rules applicable to all registrants, as well as the principles governing the rules of behaviour in relations with the EU institutions. 

This register is part of a series of initiatives to increase openness in the decision-making processes that both the European Commission and the European Parliament carry out with various groups and organisations. To ensure that EU policies respond to the real needs of citizens, the decision-making process must be transparent, holding the EU institutions accountable for their actions.

By registering in the Transparency Register, the FSG maintains its commitment to transparency, providing any interested person with information on its activities.

The Fundación Secretariado Gitano adheres to the Digital Pact for the protection of people of the Spanish Data Protection Agency, in its commitment to guarantee personal rights. 

The Digital Pact for the Protection of People promotes a great agreement for citizen coexistence in the digital sphere, making data protection compatible with innovation, ethics and business competitiveness.

The signatory entities have committed to implement the principles of the Pact, as well as to disseminate among their users, customers and employees the priority channel to request the urgent removal of sexual and violent content.

More information on the Digital Pact can be consulted on this document.

At its plenary meeting on 14 December 2015, the Board of Trustees of Fundación Secretariado Gitano approved a Code of Good Governance for the FSG (document in Spanish), inspired by the main national and international recommendations in this area for non-profit organisations.

Its objective is to improve real information, control, transparency, publicity, clarity in management, the faithful image of the organisation and trust in all areas affected by the FSG's activity.

At FSG, we are committed to the quality of the services we offer our participants. That is why, since 2015, we have been conducting a survey to gauge the level of satisfaction of those participating in FSG activities and services.

In the 2023 survey (document in Spanish), the average overall satisfaction level of all respondents was 4.70 out of 5.

A study of the working environment at FSG was also carried out. The survey shows that 82% of employees are highly satisfied, i.e. they agree or strongly agree with the positive statements in the working environment survey.

• Satisfaction report for companies collaborating with the Acceder Programme (2016) (document in Spanish).
• Assessment of educational centres' satisfaction with the Promociona programme (2017) (document in Spanish).
• Executive Report. Assessment of the care received by Roma families during the state of alarm resulting from the COVID-19 pandemic (document in Spanish).
• Study of service participant satisfaction, 2015. (document in Spanish).
• Study on the level of satisfaction of funding entities, 2015. (document in Spanish).
• Assessment of the satisfaction of participants in FSG programmes 2023 (document in Spanish).